Customer Service

By email
You may email customer service with questions regarding a specific order. For general shipping and guarantee information, please check this website before emailing customer service.

If you need to report that a plant or product has failed please call our customer service department at 1.800.546.4053 for either a replacement or a credit voucher, to be used on a future order. (Please read our guarantee before calling.)

Request A Catalog
Placing an order through our website will automatically place your name on our mailing list. If you still wish to request a catalog, please visit eGardenersplace.com to request a printed catalog.

Contact Form